Invitations
Why an invitation link does not work, and what to do about it.
When the portal refuses something, it says why in a short message. Find the message below; the code after it is what support will ask for.
This invitation link is not valid.
Code: INVITATION_NOT_FOUND
The link is incomplete or mistyped. Copy the whole link from the email, or paste its code into Open an invitation link on the sign-in page.
This invitation has expired. Ask the person who invited you for a new one.
Code: INVITATION_EXPIRED
Invitations are valid for 14 days. Ask the person who invited you to send a new one.
This invitation has already been accepted.
Code: INVITATION_ALREADY_USED
The invitation was accepted already, maybe by you. Just sign in.
This invitation was withdrawn.
Code: INVITATION_REVOKED
An administrator withdrew it. Ask them whether you should still join.
An account with this email already exists. Sign in to accept the invitation.
Code: INVITATION_REQUIRES_SIGN_IN
Select Sign in to accept, sign in with that email, and accept.
This invitation was sent to another email address.
Code: INVITATION_EMAIL_MISMATCH
You are signed in with another account. Sign out and sign in with the invited email.
The user already holds this role here.
Code: MEMBERSHIP_EXISTS
The person already has this role here, so there is nothing to add.
You cannot decide your own request or act on a unit you own. Another staff member must do it.
Code: SELF_APPROVAL_FORBIDDEN
Nobody can decide their own request or change their own access. Ask a colleague to do it.