Book an amenity

Owners and co-owners book the complex’s shared spaces, such as the gym, the meeting hall or a barbecue area, for a unit they own. Tenants and family members do not book.

Book a space

On Home, tap Book a space under the quick actions. You can also open Bookings (under More on a phone, in the sidebar on a computer).

1. Under Space, pick a space. Each shows its fee per slot, or Free. Its rules, deposit and weekly limit per unit show under the spaces, and a note says when the management approves each booking.
2. Under Day, pick one of the next 14 days.
3. Under Time, pick a free slot. Slots someone else booked or requested, and those the management reserved, show Taken. Your own show Yours.
4. If you own more than one unit in the complex, choose the Unit the booking is for.
5. Tap Book for and the fee, or Book for a free space.

For a space the management approves first, you see Booked. Waiting for management approval. A booking of any other space is confirmed at once. You are notified when the management approves or declines your booking.

A booking cannot go over the space’s weekly limit per unit: the portal then tells you how many slots the unit may book and how many it holds.

Fees

A booking’s fee is added to the unit’s balance on the Payments page once the booking is confirmed. You pay it with your other charges; nothing is paid when you book. A deposit is settled with the management.

Your bookings

My bookings lists your units’ bookings from yesterday on, the soonest first, each with the space, the day and time and its status: Awaiting approval, Confirmed or Declined with the management’s reason.

To cancel, tap Cancel and then Cancel booking. You can cancel a booking awaiting approval at any time, and a confirmed one until it starts. A fee already charged is credited back to the balance. Booking cancelled confirms it.

The management sets up the spaces and approves the requests on the Amenity booking page.